Unit 18 – Managing a business event
1. Find a referenced definition of a contingency plan.
A contingency plan can be seen as plan B. When an organization doing a significance event and fail to make it happen, a contingency plan reply which to help the organization respond for the emergency effectively.
2. What is meant by the term ‘disaster recovery’? Include an example.
Disaster recovery is the area which deal with any significant negative events, its to protect the organization`s operation from risk. For example equipment failures, which can be avoid by having professional stand by.
3. What is the purpose of the Performing Rights Society??
To give musicians royalties when their music is played, for example establishments that play music to their customers need a license from the PRS in order to publicly play music
4. See http://www.hse.gov.uk/pubns/indg214.pdf - what are the three minimum first aid requirements for a WORK environment?
Ø A suitably stocked first-aid kit
Ø An appointed person to take charge of first-aid arrangements
Ø Information for employees about first-aid arrangements
5. See http://www.sja.org.uk/sja/what-we-do/event-first-aid-cover.aspx and fill in the missing information:
– St John Ambulance is an *award winning provider of first aid at thousands of events around the country each year. When accidents or illness occur the skills of our personnel are vital in preventing further harm and saving lives. We provide essential support until the emergency services arrive.
– We cover all kinds of large scale public gatherings, including music festivals, the Notting Hill Carnival and various state and special events.
– Once we have received your information we will carry out a risk assessment and quote you for the level of cover we recommend. The more notice you can give us, the more likely it is that we will be able to provide cover for your event. Large events often need planning beginning up to twelve months in advance.
– Any surplus income from our commercial services helps to fund our life saving work, including:
– teaching first aid in schools and communities
– Providing first aid and medical services, tailored to the requirements of each individual event responding to local medical emergencies through our.Community First Responder scheme
– helping those in need during times of flooding or extreme weather.
6. Identify the two main pieces of missing information in the following: “There will be a meeting of the Business Society at 9 on Wednesday 30 September.”
Said “9” but did not say its in the morning or afternoon and didn't show where.
7. In terms of event management, why is it important to ensure that data is managed correctly?
Data could include all the plan detail, research and recording for the event. If information leaked out, it might will have lots of inconvenience caused and also it could be a great advantage for competitors if they've got the data.
8. List five different types of dietary requirements.
Ø Baby meal
Ø Vegan meal
Ø Religious meal
Ø Medical related meal
Ø Gluten intolerant meal
9. When holding an event, what is the significance of the Disability Discrimination Act 2005? Give two examples.
Disability Discrimination Act protect disability people to be treat fairly and being able to do or access to goods just like others. For example access to equipment, serviced and transport. Another example is having the event at the location which can be access by disable people.
10. What is the purpose of PAT testing?
PAT is portable appliance testing is the term used to examination of electrical and equipment to make sure they are safe to use.
11. What is a CRB or DBS check?
DBS, Disclosure and Barring Service include CRB check Criminal records bureau and ISA check independent safeguarding authority. It is to enable the person`s prospective employer to establish if the person is prevented from working with vulnerable adults.
DBS checks form a vital part of the recruitment process, enabling employers to
assess if an applicant is suitable for a particular role.
Reference : http://www.thisismoney.co.uk/money/experts/article-1683711/Why-is-
employer-checking-barred-list.html
http://www.churchsafe.org.uk/what-we-do/crb-disclosure-checks/why-undertake-
crb-checks.html
12. Name two groups of people who would need to be considered if alcohol was available at an event.
People under 18 and alcoholics
13. Why could the following image not be used in a poster to advertise a children’s party?
14. Identify the correct answers below:
1:B
2:A
15. With regard to the event you are organising for your project, identify three problems that could occur on the day and explain what contingency plan could be put in place.
Ø Team member may get injured - prepare first aid equipment and always stand by
Ø Some area might not allow people to do fund raise - doing research make sure the are we go is allow us to fund raise and consider other area just in case.
Ø May lose money as the event will happen at a busy area - someone will be responsible for the money and keep the eyes on it, meantime taking note about how much people putted in.
1. Find images of two different business-based events. Annotate them appropriately to show the type of exhibition, location and year.
2. Explain the difference between a prospect and a sales lead (see http://homebusiness.about.com/od/homebusinessglossar1/g/Prospect-Definition.htm)
A sales lead is unqualified and raw contact information and raw contact information. Most sales leads come from purchased lists based off various demographic factors which can be found anywhere such as phone, books or people meet walking down the. A prespect is a collective or findings of contact information and is fitted in 4 sales cycle, prospecting follow up communication, qualification, selling phase
a. All you need do is prepare a standard letter in advance of the event, which suits most enquiries, thanking them for visiting your stand that day and promising that Jenny will contact them within the agreed timescale. These letters could be sent out at the end of each day to all of your stand visitors (be they faxed, posted or emailed).
b. Once the show is over, by all means copy and analyze and input your data, but you should also ensure a copy goes straight to the sales team.
4. As soon as possible after an event, team members should get together for an evaluation meeting
5. Summarise point 5 at http://www.theladders.com/career-advice/best-ways-follow-up-after-networking-event
Making sure the web have a good social communication and working well is very important, therefore in the future all customers and potential customers can keep up to date with any events or others purpose it could also influence in building customer relationship and spread the information more effectively
6. With regard to your project event, write two main goals and two associated SMART targets.
Goal: To inform more people about the fund raise as many as possible
Smart objective: to advertise and explain what we are doing in certain area which we found in primary research
Goal: Raise money up to £20
Smart objective: go to the place where we can most people
7. What is the purpose of a debriefing session?
The purpose of debriefing sessions revolve around sharing and examining of information after an event has taken place.
8. What is arguably the quickest and cheapest method by which to contact guests or visitors after an event?
Using internet such as web site and email, is a cheap and quick way which to contact guests or visitors after an event. Because young generation are more likely to use technology and as well as internet. To it is very cheap and quick by just write a email to them.
9. Complete these ways in which an event can be publicised once it has ended (fill in the gaps):
– Newsletter
– Report
– Blog
– Press release
11. List three potential items of expenditure AFTER an event.
Insurance items which were borrowed but got damaged must be paid for, any causes of damage to the venues items, suing items damaged.
a) what financial incentive can be given to attendees to return a questionnaire?
Show thankful to hosts, speakers, attendees and vendors.
b) which four groups of people should be thanked after an event?
Offer a raffle and price
1.I think the first picture`s significance is to show the involvement of the event team members. As the picture shown, people are doing their work and seems like building something, therefore they might have a plan which shown the goals and clearly explanation of what to do and how to do.
2.In a busy area such as the Glastonbury music festival, many people would be wondering aimlessly trying to figure out where to go. This picture show the direction, therefore to tell people where to go. In order to avoid chaos.
3. This picture could be shows what happened after the festival when people all gone and leaf their rubbish behind. The significance shows that after an event, anything could happen and can lead to serious problem such as pollution. For an event organizer, it is important to consider what could happen after the event and make a plan in order to avoid the problem and reduce the risk.
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